FAQs

FREQUENTLY ASKED QUESTIONS

Should Elderberry Syrup be given to children?

  Elderberry Syrup is safe for children, However should not be given to children under 12 months. For children under 12 months you can contact me at NaturallyLyfted.com and a special order can be made with Agave.

 

 Can I take Seamoss while pregnant?

Yes. Seamoss is safe for pregnant women.

  • Great for breastfeeding mothers and newborn.
  • Excellent for making infant formula. 

 

How long before I see results?

 You will typically see results within the first 24 to 48 hours.

 

How do I store or keep products fresh?

 

  • Seamoss Gel should be stored in the refrigerator and lasts 2-3 weeks.
  • Elderberry Syrup should be stored in the refrigerator and lasts for 30 days.
  • All dry herbs should be stored in a dry, cool, dark space insuring moisture does not reach them.

 

 How long does shipping take?/ Can i track my order?

 

 Shipping

We are experiencing shipping delays due to COVID-19 pandemic.  Shipping is through USPS and comes with a unique tracking number. Please allow 7-10 business days to receive your order. We ask for your patience as we take extra precautionary measures to keep you and our staff safe.

 

Please be very careful when entering the address. If you’ve entered your information incorrectly, you will not be reimbursed for lost packages.

 

 Return policy & Refunds

Returns & Refunds

  • Naturally Lyfted herbs and supplements are considered as food items and cannot be returned once shipped
  • Orders can not be changed
  • No refunds

Payments

 We accept all major credit and debit cards

  •  Pay-pal
  • Sezzle